Angus and Coote Reviews

Checkout was quick. No hassle. Payment went through fine. Got my order confirmation right away too. Nice and simple.

My order showed up faster than I thought it would, and the packaging looked fine when it got here. I’m still not totally sure about the overall quality yet since I haven’t used it much, but so far it seems okay. Would’ve given 5 stars, but the tracking updates were slow

I bought a ring from Angus & Coote and had to get it resized. The staff were nice at the beginning, like no issue there, but after that it became kind of annoying. I was told it would take a certain amount of time, then it went longer, and I didn’t really hear much unless I called them myself. It sort of felt like I was the one needing to keep checking what was happening. The ring did come back fine in the end, so that part was okay, but the whole resizing thing was not very smooth. For what it cost, I thought it would be handled a bit better, honestly.

I stopped in to ask about getting a ring repaired, the whole vibe felt off. It seemed like I was bothering the staff just by being there. One woman barely looked up and only gave me short answers, which came across like she couldn’t wait for me to leave. I ended up standing around while they chatted with each other, and then I was given different information than what I’d been told previously. There was no apology or much effort to help, so the experience left a bad impression. I won’t be going back.

I was looking through a few rings, but the site felt slow and a little clunky. The filters didn’t always stay applied, and whenever I moved between pages, it kept jumping me back to the top, which got annoying fast. Checkout worked fine in the end, but just browsing around felt harder than it needed to be, if that makes sense.

It feels really solid, and it’s still looking shiny even after a few weeks of use. Happy with it so far

I stopped in without really knowing what I wanted, and to their credit, the staff actually took the time to explain the differences clearly. I didn’t feel rushed, which was nice and, kind of unexpected given how packed the place was. Took off one star because the store was busy that day, but I guess that’s what happens when people like shopping there...

The delivery took way longer than I expected and when I reached out to support I was hoping for some kind of clear update or at least a little reassurance, but it felt like I was just getting vague replies that didn’t really answer my questions, so the whole thing ended up being frustrating.

The order tracking was actually clear, which I appreciated so much because I was basically checking it like my life depended on it. The updates came through fine, and even though the delivery was a little later than I’d hoped, at least I could see where my package was the whole time instead of spiraling into the unknown

I wasn’t totally sure what to expect at first... but i’m really happy with it. It does what I needed, feels like a solid buy, and I’d say it was definitely worth the money.

My order showed up packed really nicely and safely, with no scratches or damage at all, which was a pleasant surprise. Even the box looked neat, so apparently it is possible to ship something without making it look like it survived a disaster. Happy with how it arrived, it actually felt like someone took a little care with it for once

It was just a average experience overall. Nothing really stood out to me, good or bad, it just kind of met expectations

I had to wait what felt like an eternity to get help, and the first person seemed a little lost, which had me thinking the whole thing was about to turn into a disaster. Thankfully, someone else came over and got it sorted quickly. It wasn’t terrible by any means, but it could definitely be better. By the end, I felt kind of rushed, like they were just trying to wrap it up and move on.

I did get my refund in the end, so that part was fine, but it definitely took longer than I expected. Not the worst experience, just kind of annoying waiting around for it

I was confused because the website made it seem like exchanges were possible, but when I reached out, I couldn’t get any help with it. It felt like the information online said one thing, but the actual experience was completely different. Really frustrating

I was really happy with how this looked on my hand. It’s simple, pretty, and catches the eye without being too much. Every time I glance down at it, it makes me smile a little, and I’m glad I got it

I got my ring fixed faster than I expected, which was a nice surprise. The staff kept me updated along the way, and when it came back it was clean and fit properly again. Happy with the whole repair service overall, no dramas at all. Has anyone else had the same issue with their ring needing a fix?

I’ve had to chase them twice now, actually, it feels like more than twice at this point — and my warranty still hasn’t been sorted. Frustrating experience so far.

I went in hoping to grab a few specific things, but literally nothing I wanted was available. It felt like every item I asked about was out of stock or just not an option. What a joke. Frustrating experience overall

The replies just took way too long. I’d send a message and then end up checking back later, making coffee or walking the dog, and still nothing. The actual support was okay once they finally got back to me, but the waiting around made the whole experience feel more annoying than it needed to be.